Source Elimination – The first step of any water removal process is to ensure the source has been identified completely stopped. In most cases, Duraclean responds to losses where a plumber has already been out to fix the issue at hand. If you have never been through this situation or need a referral for a great local plumber, Duraclean has you covered.
Identifying Type and Extent of Damage – We’ll inspect the building and determine what kind of damage has occurred, where it occurred and to what extent.
Evaluating the Loss – The evaluation stage involves assessing the type of water (Category 1, 2, or 3) and level of contamination, as well as deciding what can be restored based on those factors. The categories of water can be split into the following:
Category 1 – This originates from a sanitary source such as broken water supply lines, tub or sink overflow without contaminants, or falling rainwater.
Category 2 – This type of water contains significant contamination from sources such as dishwashers or washing machines overflow/discharge, toilet bowl overflow (some urine, no feces) or a broken aquarium.
Category 3 – This is grossly contaminated and can contain pathogens, toxins, or other harmful agents; sources include sewage, waste line backup or flooding from seawater, rivers, and streams.
Water Removal – Once the situation has been inspected, it’s important to begin water extraction as soon as possible. Extraction is used to remove standing water and evaporation is used to remove excess moisture that remains.
Drying – Once the water has been removed, effective drying must be carried out as quickly and thoroughly as possible. Both the environment (structure/area) and materials (carpet, drywall, contents) must be dried out.
Antimicrobial Application – while not necessary in all water damage scenarios, anti-microbials are used on a case-by-case basis depending on the situation.
Personal Property – We’ll work together with you to limit the potential for any additional damage to occur to personal belongings. This can include things like moving or raising furniture and securing or removing other belongings that could be impacted by prolonged exposure to excess moisture.